Shipping policy

Shipping to 42 countries, always free

Shipping is free on all orders, with no minimum purchase, to any of the countries on the list.

Where we ship

Americas: Mexico, United States, Canada, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay and Venezuela.

Europe: Spain, Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden.

If your country isn't on the list, email us at admin@lanomiz-vip.com before you buy and we'll look into it.

Delivery time

We prepare your order within 1 to 2 business days. Orders placed on a Saturday, Sunday or public holiday start processing the next business day.

Once shipped:

  • Mexico: ships from our local warehouse, 3 to 5 business days.
  • United States: 3 to 5 business days if it ships from our local warehouse; if it's not in stock there, 7 to 10 business days.
  • Spain: 10 days or less.
  • Rest of Europe: about 10 days.
  • Rest of the Americas: 14 to 21 days.

These are estimated times. A customs check or a public holiday can extend them a little.

Shipping cost

Free, with no minimum, to the 42 countries on the list. No shipping charges appear at checkout.

Tracking

As soon as your order ships, we email you the tracking number so you can follow it. If you don't see the email, check your spam folder before writing to us.

Delivery address

Check that your address, postal code and phone number are complete before confirming your order. If you spot a mistake, email us right away at admin@lanomiz-vip.com. If the order hasn't shipped yet, we correct it at no cost. If the order has already shipped and comes back because of an incorrect or incomplete address, we'll have to charge for the new shipment.

If your order doesn't arrive

If the estimated time for your area has passed and your order still hasn't arrived, email us at admin@lanomiz-vip.com with your order number. We'll track it with you.